OK,
Neither BrightHouse, nor MicroSoft can tell my Mother how to get a BCC option on a new Email she wants to send? As she says, after calling BrightHouse who sent her to MicroSoft.
BrightHouse is the company whose employee set my mother up to use OutlookExpress on her aged WindowsXP machine after she had been on DSL with BellSouth/AT&T and went for something combined and with ‘landline’ phone too.
Whatever.
Neither of them could figure it out, apparently. Granted, MS doesn’t want to hear about OutlookExpress. MS may have disowned OE for help desk queries.
I did in about 10 minutes with a single Google query, though. OK, Bing has the same page…
RoadRunner does the email service portion. (I remember those brief days way back when RR had our cable service here – 1500 miles from my Mom, BTW – it was in those days when it looked like 2nd Terminator movies for the Telco/Cable companies.)
Doubt RR even cares.
Anyway, I sent her the way to do it for OE.
I’m still trying to find out if not-so-BrightHouse slash RoadRunner has a web-based email option for their user accounts.
Why is it so hard to contact these companies?
Online, if you are not the customer, you absolutely NO information without a full sign-in. Not even a chance to ask a question.
VERIZON is the same.
Absolutely NO way to contact anyone like a pre-sale check. We now have better options for Used Cars than for Communications!!
Pathetic that younger people put up with this!! They will need to fix it later.
Enough for one night.
Ciao,
RW